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Frequently Asked Questions

Q. Why choose Petals Polly Flowers?

Established 2010 Petals Polly Flowers are one of the UK’s best regarded artificial wedding flower specialists. We are experts in all aspects of wedding flowers with 5 star ratings on Amazon, ebay, Etsy and Google and every order is covered by our no risk Love It Guarantee.

Q. Can I customise my flowers on-line?

Q. Can I ask for different alterations to those on-line?

Q. I see a bouquet I like, can you make matching items? 

Q. Can we get a sample so we can see the flowers in real life?

Q. How long before my wedding should I place my order?

Q. How long will delivery of my order take?

Q. My wedding is next week, can you help? 

Q. I would like to discuss my flowers in person, can I visit you?

Q. I am unsure what colours to have for my wedding flowers, are you able to help me?

Q. Who will make my flowers?

Q. What are foam roses?

Q. How can I pay for my order?

Q. Do you offer payment by instalments? 

Q. Do you offer discount codes?

Q. How will my order be sent?

Q. What packaging do you use? 

Q. Can you deliver to a different address?

Q. Do you ship internationally?

Q. How do I care for my wedding flowers? How long will they keep for?

Q. What if i want to return or cancel my order?

Q. I have some questions, can i contact you?

5 Steps to Your Perfect Wedding Flowers


Step 1 Order Online
Step 2 Handmade By Us
Step 3 Packaged & Sent
Step 4 Await Your Delivery
Step 5 Enjoy The Big Day!

Handmade flowers to order based around your event date and carefully packaged to ensure delivery in perfect condition.

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